‘Partners, not suppliers’ is how clients describe Think. The reason? Our people.

Award-winning, multi-platform publishing
solutions for your members

Working with more than 40 membership, charity and corporate clients, our effective publishing strategies – including magazines, digital content, live events and advertising sales – engage more than four million members every year.

With offices in London and Glasgow, we’re a full-service agency that recognises every membership organisation has similar challenges, but different needs. You can choose from our menu of services to find the ideal level of support and expertise to complement your in-house skills.

Think membership publishing in numbers

industry award wins in the last 12 months
members consume our print and digital content
membership specialists in London and Glasgow
£ 0 m
in advertising revenue generated each year
magazines sent to print every week of the year

This is what we do...

Publishing strategy

Great content needs strategy. We turn organisational objectives and member needs into intelligent, measurable content that clients value, members enjoy, advertisers support, and our talented teams in London and Glasgow are proud to deliver.

Print publications

Amazingly, even today printed publications are still a top-rated member benefit. We publish award-winning magazines, reports, supplements, directories and books to cut through the digital noise and help you get closer to your members and key stakeholders.


For content to be effective, people need to find it. We publish and amplify content across a range of digital channels – from e-newsletters and websites to social media – to make sure members can access your messaging wherever and whenever they want.


From advertising and exhibition sales to creative solutions, jobs boards, sponsorship and consultancy, our award-winning sales team generates more than £6m in revenue per year for our clients. Our 100% track record in increasing revenues is unbeatable.


No more death by PowerPoint. Extraordinary content in brilliant venues will turn your membership events – from exhibitions, roundtables and conferences to award ceremonies and breakfast briefings – into calendar highlights for your members


With our industry-leading research and consultancy arm, we can tell you more about membership publishing than any other agency in the UK. That knowledge informs our client communications audits and underpins every recommendation we make.

Meet some of the team...

Ian McAuliffe

Founder of Think,
CEO and Commercial Director

Delivering effective publishing strategies

Having worked with more than 50 membership organisations over three decades, Ian has the expertise to help shape the brief – and implement it.
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Polly Arnold

Managing Director

creative talent

Polly has a talent for bringing people together, recruiting and nurturing the best creative minds in membership publishing.
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John Innes

Managing Director,

your ROI

From results-driven digital innovation to subscriptions marketing tactics, John knows exactly how to get audiences thinking (and responding).
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Jackie Scully

Deputy Managing Director

Researching membership publishing trends

Jackie runs our research and consultancy arm, ensuring that our recommendations are backed up by the best industry analysis around.
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Tilly McAuliffe


Driving company

Whether in the boardroom or on the conference stage, Tilly inspires those around her to think strategically and be ambitious.
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Rachel Walder

Group Account Director

Building lasting

Stand still long enough and Rachel will organise you, delivering print and digital projects on time, on budget and with happy teams and clients.
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Matthew Rock

Content Development Director

Delivering content
people read

Matthew is here to ensure the content of Think’s magazines, digital channels and events is so compelling that it grabs the attention of time-poor audiences.
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Anna Vassallo

Business Development Director

Your first point
of call

Anna manages all new business enquiries and marketing opportunities. She is responsible for the expansion of our ever-growing portfolio and promoting the Think brand to the industry and beyond.
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We’re proud of the awards we win for our clients and are the only agency to have won PPA Independent Publishing Company of the Year three times. Here’s some of our latest wins…

2018 – MemCom
Marketing/Communications/Publishing Agency of the Year
2018 – MemCom
Editor of the Year – John White
Optometry Today – AOP
2018 – MemCom
Best Newcomer (in role <12 months) – Gaby Lane
Influence (CIPR), Professional Manager (CMI)
2018 – MemCom
Influence – CIPR
Best Magazine for a Professional Association/Membership Organisation
2018 - Best Annual Report
Royal Photographic Society
2018 - Best use of Design and Imagery
National Youth Theatre
2017 - PPA Scotland Awards
Historic Scotland
Membership Magazine of the Year
2017 – MemCom
Influence - CIPR
Best Association Magazine or Newsletter (<12k circulation)
2017 – MemCom
Think - Sector Supplier Agency of the Year
2017 – MemCom
Editor of the Year Mark Rowland
Accounting Technician - The Association of Accounting Technicians
2017 – MemCom
Influence - CIPR
Best Association Magazine or Newsletter (<12k circulation)
2017 – MemCom
Therapy Today -  British Association for Counselling and Psychotherapy
  Best Launch or Re-launch Magazine for a Professional Membership Association
2017 – MemCom
Influence - Chartered Institute of Public Relations
Best Print Magazine for a Professional Membership Association 
2017 – MemCom
Accounting Technician - The Association of Accounting Technicians
Best Print Magazine for a Professional Membership Association
2017 - Association Excellence Awards
Influence - CIPR
Best Association Magazine or Newsletter (<12k circulation)
2017 - Association Excellence Awards
Project - APM
Best Association Magazine or Newsletter (>18.5k circulation)
2017 - IoIC Scotland Awards
Benenden video content - Benenden
Best Audio/Visual Stakeholder Communication
2017 - IoIC Scotland Awards
British Health Journalism Awards - Benenden
Best Communications Event
2017 - IoIC Scotland Awards
Communications Team of the Year