Hello
‘Partners, not suppliers’ is how clients describe Think. The reason? Our people.

Award-winning, multi-platform publishing
solutions for your members

Working with more than 40 membership, charity and corporate clients, our effective publishing strategies – including magazines, digital content, live events and advertising sales – engage more than four million members every year.

With offices in London and Glasgow, we’re a full-service agency that recognises every membership organisation has similar challenges, but different needs. You can choose from our menu of services to find the ideal level of support and expertise to complement your in-house skills.

Think membership publishing in numbers

industry award wins in the last 12 months
m
members consume our print and digital content
membership specialists in London and Glasgow
£ 0 m
in advertising revenue generated each year
365
magazines sent to print every week of the year

This is what we do...

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Publishing strategy

Great content needs strategy. We turn organisational objectives and member needs into intelligent, measurable content that clients value, members enjoy, advertisers support, and our talented teams in London and Glasgow are proud to deliver.

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Print publications

Amazingly, even today printed publications are still a top-rated member benefit. We publish award-winning magazines, reports, supplements, directories and books to cut through the digital noise and help you get closer to your members and key stakeholders.

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Digital

For content to be effective, people need to find it. We publish and amplify content across a range of digital channels – from e-newsletters and websites to social media – to make sure members can access your messaging wherever and whenever they want.

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Commercial

From advertising and exhibition sales to creative solutions, jobs boards, sponsorship and consultancy, our award-winning sales team generates more than £6m in revenue per year for our clients. Our 100% track record in increasing revenues is unbeatable.

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Events

No more death by PowerPoint. Extraordinary content in brilliant venues will turn your membership events – from exhibitions, roundtables and conferences to award ceremonies and breakfast briefings – into calendar highlights for your members

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Research

With our industry-leading research and consultancy arm, we can tell you more about membership publishing than any other agency in the UK. That knowledge informs our client communications audits and underpins every recommendation we make.

Meet some of the team...

Ian McAuliffe

Founder of Think,
CEO and Commercial Director

Delivering effective publishing strategies

Having worked with more than 50 membership organisations over three decades, Ian has the expertise to help shape the brief – and implement it.
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Polly Arnold

Managing Director

Developing
creative talent

Polly has a talent for bringing people together, recruiting and nurturing the best creative minds in membership publishing.
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John Innes

Managing Director,
Glasgow

Improving
your ROI

From results-driven digital innovation to subscriptions marketing tactics, John knows exactly how to get audiences thinking (and responding).
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Jackie Scully

Director of
Think Intelligence

Researching membership publishing trends

Jackie runs our research and consultancy arm, ensuring that our recommendations are backed up by the best industry analysis around.
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Tilly McAuliffe

Co-Founder of Think
and Non-Executive Director

Driving company
strategy

Whether in the boardroom or on the conference stage, Tilly inspires those around her to think strategically and be ambitious.
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Jessamy Dixon

Business
Development Manager

Solving your membership publishing problems

Jessamy can tell you what we do, how we work, who we work with and why you need to work with us.
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Ruth Lake

Group Account Director

Developing innovative publishing channels

Having delivered successful publishing programmes at RICS and CIPD, Ruth is our talented in-house insider.
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Rachel Walder

Group Account Director

Building lasting
relationships

Stand still long enough and Rachel will organise you, delivering print and digital projects on time, on budget and with happy teams and clients.
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Kieran Paul

Account Director

Maximising commercial
revenues

With a background in advertising sales, Kieran is quick to identify creative commercial opportunities that are both relevant and appropriate.
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Helen Cassidy

Account Director

Demystifying
digital publishing

Working primarily with charitable and cultural clients, Helen has the ideas and the experience to turn your messages into intelligent digital publishing solutions.
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Matthew Rock

Content Development Director

Delivering content
people read

Matthew is here to ensure the content of Think’s magazines, digital channels and events is so compelling that it grabs the attention of time-poor audiences.
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Hannah Bray

Head of Events

Creating memorable,
stand-out events

Hannah gets people talking, with innovative event concepts that help membership organisations make the most of those all-important face-to-face opportunities.
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Awards

We're proud of the awards we win for our clients and are the only agency to have won PPA Independent Publishing Company of the Year three times. Here’s some of our latest wins…

2017 - Association Excellence Awards
Influence - CIPR
Best Association Magazine or Newsletter (<12k circulation)
2017 - Association Excellence Awards
Project - APM
Best Association Magazine or Newsletter (>18.5k circulation)
2017 - IoIC Scotland Awards
Benenden video content - Benenden
Best Audio/Visual Stakeholder Communication
2017 - IoIC Scotland Awards
British Health Journalism Awards - Benenden
Best Communications Event
2017 - IoIC Scotland Awards
Think
Communications Team of the Year
2016 - IoIC Awards
Wild About - ZSL
Best Print - Feature-led Magazine (up to four issues a year)
2016 - MemCom
Optometry Today - AOP
Best Professional Association Magazine
2016 - MemCom
Connect - Crohn's and Colitis
Best Charity Magazine